Shipping
Shipping Policies:
Orders are typically shipped within 5-7 business days via UPS. Standard shipping is UPS Ground.
We ship to United States, physical mailing address(s) only, at this time. We apologize but we are unable to ship to any APO address(s) including no International or overseas address(s).
Current Shipping Expectations
As you may know, emergency preparedness food and supply demand across the US has raised significantly higher these last couple of months. Longer processing times throughout the industry are inevitable and our manufacturers are working long and hard to ensure each order goes out as quickly as possible!
*** Please allow up to 5-7 business days for delivery via UPS on most all order(s) of Go Bags (Emergency Survival Kits) and/or Water supplies.
*** IF, you have purchased any one of our WISE FOODS Bucket(s), Mountain House #10 cans, or any other long term food supply- please allow (2-3) weeks for delivery during high demand times.
What mode of transport does Survival Food offer?
UPS Ground:
We ship most orders via UPS Ground (1-5 business days in transit) if packaged in six (6) boxes or less. Number of boxes subject to change depending on order contents.
FREIGHT:
Any orders that exceed six (6) boxes Product size or weight limits Orders that are considered high volume/bulk orders Orders that require special shipping instructions (i.e. lift gate if no loading dock is available or if inside delivery has been requested)
We will then utilize one of either Prostar logistics or Wise Foods or Mountain House contracted freight trucking company. Signature will be required for delivery and may incur additional shipping cost(s) based on special order instruction(s) and/or special packaging. It is important that the Freight Company and customer arrange a date and time for delivery. Signature will be required! Otherwise there is a $50 a day charge for any storage that is required by the trucking freight company. Re-Delivery Fee(s) may also result.
Some online orders that are purchased through our online checkout system may require additional or standard shipping and handling fees once the order has been received: You then will be notified via phone or email of any additional charges before your order is processed for shipment.
Additionally, bulk orders can take advantage or more favorable shipping rates by contacting us or calling us at (702) 350-1774 for a quote request and volume discount.
